Shipping Info

LobsterGuy currently ship orders overnight Monday through Thursday, with delivery on Tuesday through Friday!

Saturday delivery (where available), is an additional FedEx Weekend delivery charge. If you are unsure if Saturday delivery is available to your area, please call us Toll Free @ 866-788-0004 or contact FedEx @ 1-800-GOFedEx or Click here to go to FedEx.com for immediate help.

Tracking Info For Your Order!

IMPORTANT: Your FedEx Tracking Number for your package/order will be emailed to you only after your order has been packed by us and once it leaves our facility for shipment

FedEx Tracking #'s are generated and typically sent to you around 5 PM EST the day your order ships. Your tracking info will be automatically sent to the email address that you provided during checkout at the time you placed your order.

Please use our TRACK MY ORDER tool to track the status of your order while still at our facility as well as get your FedEx Tracking Number. This tool can be conveniently accessed at any time from the masthead and footer of any page on our site, so please, no need to call for tracking numbers, Thank You!

Shipping Policy Details...

• Once your Package has left our docks, it is in the hands of FedEx (1-800-GOFEDEX). If you require additional information on your package, please contact FedEx with your tracking number directly toll-free 1-800-GOFEDEX and they will more than happy to assist you!


• We ship all orders for Overnight Delivery via FedEx in the Continental United States to you or your recipients.


• Our packages are typically delivered anywhere from early morning to early afternoon, but rural areas may take longer.


• You MUST provide a PHYSICAL address for product delivery. We do NOT deliver to P.O. Boxes NOR do we deliver to FedEx or UPS Stores or ANY Other 3rd Party Sites.


• Under No Circumstances Can Orders Be Rerouted For Delivery. If for some reasonable reason you need to pick up your package, we can arrange for you to pick it up at your local FedEx Station Only With a Photo ID. Please contact us for details and assistance.


• We send ALL packages "SHIPPER RELEASE" which allows the FedEx delivery person to leave the package at its destination with the FedEx Drivers Discretion


• If FedEx deems your area to be NOT satisfactory to leave your package SIGNATURE RELEASE, FedEx reserves the right to NOT leave the package, and will attempt to contact you to arrange for the next suitable delivery or pick up at the nearest FedEx location. (Personal Verification and a PHOTO ID MATCHING THE NAME ON THE ORDER WILL be required)


• If you are shipping to an apartment or office building, FedEx will make ONE attempt to deliver.


• To insure proper ON TIME delivery, PLEASE make sure the RECIPIENT information you provide us for your order is ACCURATE and CURRENT. We are not be responsible for delayed deliveries due to inaccurate shipping information, and additional FedEx charges may be applied for address correction and re-routing for proper delivery. In this case, same day delivery is no longer guaranteed! Correct delivery address information is your responsibility so PLEASE check the delivery information carefully!


• If sending gifts, we strongly suggest you notify your recipient that a perishable package is en route on that day to ensure someone is available to receive it.


• Shipments to warm weather climates should NOT be left unattended for long! Your box is a shipping container and needs to be cared for accordingly, and it should NOT be left out in the heat!


• We are not responsible for weather delays that FedEx deems to be an "Act of God", that may on rare occasions delay or impair your delivery.


• FedEx has also waived its on-time delivery commitments for the Holiday Season. What does this mean? Most, if not all packages will be delivered on-time, however, some packages may be delayed but will be delivered the same day, just not by noon-time. Please Be patient, FedEx drivers are working really hard to accommodate everyone! If you are shipping FROZEN products, please, order and ship AHEAD of the Holidays so you have them, Less Stress for everyone!... tx Capt. Tim


• We also ship to limited locations in Hawaii & Alaska. Please call for availability and shipping prices to those areas.


• Shipments of "Live" product, i.e. Live Lobsters, Clams, Shellfish etc. into Hawaii also require import permits! This is the receiver's responsibility! For more information, click here. We will need a copy of your import {Hawaii} permit emailed or scanned to us before we can ship any "live" product to Hawaii.

To Calculate Overnight Shipping Charges for Your Order...

• A CREDIT CARD IS NOT REQUIRED AND THERE IS NO OBLIGATION.


• Please add your selected items into your shopping cart. Scroll down to the bottom of the shopping cart page and enter your ship to zip code and state into the Shipping Calculator. Click "Apply" and your shipping charges will be displayed!


• Please remember folks, this is Overnight Next Day Delivery of Live Lobsters and Perishable Products, we're not shipping paper clips here! lol!


• During the checkout process, please choose the day you would like your lobsters delivered. We ship MONDAY through THURSDAY with delivery on TUESDAY through FRIDAY. Saturday delivery, when available, is an extra charge which will be included in your total. Please call us to check the availability of Saturday delivery to your shipping location. 866.788.0004


• There are NO deliveries on Sundays, Mondays or major holidays.


• All orders must be placed before 7 PM EST the evening prior to shipping from New England. For example, if you would like your order delivered on a Friday, you MUST place your order before 7 PM EST on Wednesday.


• We DO ship to many locations in Hawaii and Alaska. Call us if you would like to place an order so we can make sure service is available there!


• Since we are shipping perishable products to you Overnight, we extend to you the same DISCOUNTED shipping rates that FedEx charges us, Overnight FedEx Delivery Charges are determined by the weight of the package and distance to where it is going (zip-code).


• The checkout page automatically calculates overnight shipping costs based on Weight And Zip Code. The total cost of your order, shipping, and sales tax (ONLY if applicable) will be displayed and a confirmation E-mail with a copy of your order will be sent to you once you have placed your order.


• Again, you can check your Overnight Shipping Charges with no obligation by simply adding the items into your shopping cart, scrolling down, entering your ship to zip code and state, and clicking "Apply". The shipping charges will then show in your cart.