Customer Reviews
Lobsterguy's Customer Feedback

Send us your pics and feedback and we will be GLAD to post them!

Click on the Lobsterguy logo to return to the Home Page!

LobsterGuy continuously receives the Yahoo! GOLD STAR AWARD!
What is this you ask?
The Yahoo! Star next to a store's name is a sign of superlative quality!
It means that the store is participating in the
Yahoo! Customer Rating Program and customers who have ordered from LobsterGuy have given Us the highest ratings!
Stores like LobsterGuy are the Best of the Best, with at least 95% positive ratings!
Read What Our Customers Have To Say, And Feel Confident You Have Made The Right Choice Purchasing Your Live Lobsters Direct From Capt. Tim!

I sent the romantic dinner to my parents for their 25th wedding anniversary. They were thrilled and delighted. I was very thankful that the delivery went off without a hitch and the product was of excellent quality and a very very generous quantity! Thank you LobsterGuy.com. My parents will never forget it. Thank you again LobsterGuy - You Rock!!!!! Kelly, WA

My husband and I lived in New England most of our lives where lobster is readily available. But we very rarely bothered to purchase it. We now live in Florida where large lobsters are impossible to obtain. Since dealing with The Lobster Guy, we have eaten more lobster in the past year than we ever ate the entire time living in New England. We love the experience of making baked stuffed lobster at home. And the employees at The Lobster Guy have always made us feel we are special customers. Donna, FL

Captain Tim & Staff, I placed an order last Wednesday for delivery on Friday, November 12. I received my order around noon. The lobsters were FANTASTIC... I cannot express to you how pleased I was about the ordering process from beginning to end. The lobsters were GORGEOUS and the taste was INCREDIBLE!! My husband is a hard sell when it comes to purchases/value, etc. He ranted and raved at what a terrific deal it was, and how professional the packaging(card - handwritten)was. We will be return customers. Claudia K., Seattle, WA

Everything was great! I loved it. Leonard, D., NJ
You guys have the best clam chowder in the world. I'll be ordering regularly. Barry T.,OK

Capt. Tim: the Texans love the lobster but we have to teach them about live lobsters. As usual I got rave reviews on your lobsters. Dave F., Newport, RI

Hi, Received my order today and enjoyed it tonight. It was great. John S., GA
Thanks for your great service . Martin S., NJ
 
Very, very fair pricing. Thank You! Michael D. Millis, MA
Very impressed with the quality of the lobsters and the soup. I had it sent as a birthday party gift for my mother-in-law and she said she had never had better seafood. The chowder and bisque were outstanding. Roger P., TX

This was probably THE BEST experience I have ever had with an on line merchant. The site was not only well designed, but the courtesy and OVERACHIEVEMENT of the owners makes them a one of a kind operation. Not to mention their prices are the best I've seen anywhere. Keep up the good work...you've got my vote. Two claws up!!! , Edward M., Port Orchard, WA

Easy to use, "user friendly", price more than competitive. Holly M., FL
Great site...And easy ordering! Mark S., MA
Absolutely outstanding. I can't say enough about your low prices and great quality...I'll order again Mike S., Clemson, SC
Tim, We thoroughly enjoyed the clambake for 6. Not only was the food delicious, but it was a lot of fun. Six future customers, Shannon G., ND

Many thanks and I appreciate your responsiveness and look forward to doing future business with you. I had no clue that lobster was available at such a terrific price. Steve L., San Francisco, CA

Captain Tim: Thank you SO much for an EXCELLENT birthday gift for my Dad. He is a gourmet cook and absolutely LOVED the clambake. He told us all about how the clambake was delivered, the packaging, the instructions (I am absolutely sure that my Dad stood in front of the pot the entire time it took for steam to come out, and dutifully made sure he reduced it to "wisps of steam.") He said it was the best meal he's had in some time.

My mom loved it too, and she's picky about her seafood...It is clear from the packaging, the handling, your attention to detail to send us an email to let us know the airbill, etc., that you've got a top notch company. In this day and age, good service is hard to find, and is extremely appreciated. We will definitely have more orders for other members of our family and friends. I can't think of a better gift! By the way, excellent web site! Keep it up! Finally, thanks for making my Dad's 65th birthday a memorable one! P.S. Extra special thanks to Jennifer for her help. Our Warmest Regards, Jackie and Jeff A., Virginia Beach, VA

 

Just wanted to let you know how much we enjoyed our clambake. My wife surprised me with a huge clambake for my 45th birthday. I'm from New England - now in Seattle - so dearly love and miss the old fashioned bakes. We ate until we could eat no more. Everything was so good and the quality was tops. This birthday will go down as truly fantastic thanks to TheLobsterguy.Com. (We're already thinking about the next special occasion for a bake). Sincerely, Russ and Elaine, Seattle, WA

The lobster bake was a very unique birthday gift for my Mom and arrived right on time. She thought the personal cards were a real sweet touch. My parents said that the lobsters were scrumptious, I wouldn't know because they didn't even save me a bite. Thanks Lobster Guy. Amy S., Bloomsburg, PA

The clambake was excellent and we savored every bite, being a land-locked New Englander, I especially enjoyed it, the flounder was delicious! You can be sure that we will order from you in the future, Thanks again and take care, Sara M., Knightstown, Indiana

I would also like to tell you again that you guys are the best. The party this is for a birthday party for someone who grew up in Maine. I check 16 companies over the internet, and your combos and prices just cannot be beat. You're saving me a heck of a lot of work, and guaranteeing a smile on everyone's face. Thanks again. Mike S., Van Nuys, CA

Excellent service, quality products, excellent value. Ray F., Jacksonville, FL

I am really impressed with TheLobsterGuy! The service was quick, personalized, and exactly as represented. The prices were the best on the internet and the service was even better. Thanks a bunch! Van V., California

 

The Lobster dinner arrived as promised. My parents were very appreciative. The Lobsters were still kicking when they arrived and tasted great. Thank you very much. Jackie G., Alaska

Nice user friendly site. Easy to understand and use; aesthetically pleasing front end. Eldridge W., Vero Beach FL
Everything arrived in excellent condition. They look great. Thanks so much. Ray F. Jacksonville, FL

The clambake was a great success - a true treat for the individual in our party who had never experienced a clambake before. It came as close to the real thing as I think possible in a mail - order meal. The lobsters were still feisty even after waiting a day before steaming them. The chowder was also a hit. I "researched" several companies who ship clambakes and none had as much for the price. I appreciated the personal touches (hand written notes with the order and a confirmation call the day I received the shipment ). I can highly recommend this business and will do business with LobsterGuy.com again. Deborah M., Katy, TX

Hi Tim, The lobster for my fiance's birthday dinner was a big hit! It was so much lobster we ended up using the leftovers for a lobster pizza. Gina M., CA
 

Dear Captain Tim, Just a note to say thank you for helping to make our Lobster Fest a huge success! Our lobsters arrived, live and kicking, on the day we needed them. We prepared a fabulous seaside dinner for 10 that included steamers, seafood chowder, grilled lobsters, roasted corn and potatoes and grilled veggies. Everything was delicious, but the LOBSTERS were the "Maine" Event! Our guests were so impressed by the fact that the lobsters had been flown live from the East Coast all the way to California! They were very sweet and delicious! (The Lobsters, not our guests! ) Thank you again for your great product and great customer service! We will certainly recommend you to our friends and look forward to ordering from you again! Your Friends in Fresno California, Miss Patti and Roger

Hi Tim, I received the clambake today and my wife and I completely enjoyed it. It was simply delicious. Everything was so fresh and easy to cook. We are happy to have found your website and you can look for me to continue ordering from you. Again thank you and I have no problem recommending you to my friends in Georgia who long for old fashion New England Clambakes. Regards, John S., Marietta, GA

I just want to comment about how wonderful the service was -- not to mention the lobsters! With Lobsterguy.com I will never be at a loss for a gift idea for an anniversary, birthday, or special occasion again. Everybody loves live lobster and with the internet service I can order from anywhere. You can bet that all the people in my life will benefit greatly from your unique idea. I am sold on Lobsterguy.com! Rob G., Montgomery, AL

Dear Tim: I just wanted to take time to thank you for the excellent service with my recent seafood order. The lobsters and the bisque were great! I really enjoyed shopping with you. Thanks so much! Andrew M. Clarksville, TN

Capt. Tim, WOW! The lobster clambake is quite a feast! It was the perfect surprise for my wife on our anniversary. We very much appreciate the personal touch, as well as the outstanding food. The quality was unmatched, and the price the lowest we have seen. Thanks again, we'll be back! R&K Lane, Phoenix, AZ

Everything was terrific!! Thanks a lot. .. I've bookmarked your web site for future use! The Brown's
Dear Capt. Tim: Just a quick note to tell you how thoroughly pleased we were w/ your service and seafood! Living in Western NC it is difficult to obtain the fresh seafood I was accustomed to growing up along the Jersey Shore! I was really looking forward to eating the steamers....I haven't had them for at least five years...and they were just terrific! I really appreciated the hand-written note enclosed w/ the order...what a very special touch! Thank you again! You can be sure we will order from "The Lobster Guy" in the very near future. Sincerely, Rose & Bill G., NC
Very efficient and easy to follow procedure Andrew M., Atlanta, GA
Your site is great!! Convenient and economical!!! Michelle B., Portsmouth, RI
A great site! Amy S., Concord, MA

Hi! I just received a phone call from my VERY excited in-laws to whom we had your lobsters sent. They LOVED them! This was a part of my father-in-laws'80th birthday present. You made it special for us. This is a great service. We will be looking forward to using your services in the future. Thanks again. Sue S., Irving, CA

Dear Tim, Thanks very much for the Bake. It was great fun to hear my friends from SC whispering to one another that "this Yankee corn is pretty good and the shellfish is excellent!" It was quite a successful dinner. I think you've got a great product going and hope to repeat the order once another occasion presents itself. Brett S., Charleston, SC

You are a lifesaver! Since Les has just about everything he needs, we were at a loss to figure out what we should give him for his birthday. These lobsters will be great. Robert S., Irvin, CA

This is a very good site. Easy to use and informative. Patti & Roger H., Fresno, CA

Tim, Thank you for doing such a great job with my dad's gift order. He received it by 12pm on Wednesday. Everything was there and in great shape. My Dad was very impressed with the personal touches you added, like a real card and the personalized note with the cooking instructions. My parents were impressed with how much food and how delicious it was. This was probably the best birthday present I have ever gotten him. I will certainly pass your website along to my friends and come back again. Thank you for the prompt, friendly, and personal service. Sincerely, Maureen Courtney-John, Albany, NY

Captain Tim, I know that the order made it to my sister - she paged me when it arrived and when I called back she already had it on the stove steaming! She was very pleased and she appreciated your card as well. Thank you for your help with this - it really made a special day for her. Craig H., New Orleans

LobsterGuy, Your lobster was a huge treat for my weekend plans. I look forward to placing an order for the 4th of July. I was pleased with service. Thanks for the goods. Matt

Dear Lobsterguy, The lobsters you sent were magnificent. They arrived in perfect condition. We prepared them as you suggested and we ended up with a feast fit for a king. Thanks again for the great service and we look forward to future treats. Sincerely, E. C. Sharpe MGen (Ret), USAF

Capt. Tim, Thank you very much for the personal attention you took with my order. My wife loved the lobsters...what a hit! Thanks for putting a Birthday card along with the order (she loved it). I'll definitely be ordering again. Rob G, Louisville, KY

Great site! I love the fact you can see your price as you go. Matt W., Minnesota

Captain Tim, Your web site is great and the lobster is even better. I have recommended you to all my friends. The quality of the seafood is terrific and the service has been outstanding. I really like the variety of seafood you offer and the convenience can't be beat. Keep up the good work. PK, San Antonio, TX

 

WWW.TheLobsterGuy.com, We will definitely order from you again. I've searched everywhere on the web for live lobsters and no one can beat your prices (including shipping). Your fax system works great. You've met all of my needs. Calvin M., Las Vegas

Hello, I moved from New England 3 years ago and have finally found the place to buy live lobsters. My friends and family thank you. Tim J., Monterrey, CA
Thanks for thinking about the consumer. You have the best prices I could find for lobsters. You're the best. Rob S., Atlanta, GA

Fresh Little Neck Clams
$8.99sale: $7.99
Fresh Maine & PEI Mussels!
$8.99sale: $7.99
Fresh Steamer Clams!
$12.99sale: $11.99
Smoked Salmon Pate
$10.99sale: $9.99
Gourmet Classic Crab Cakes
$13.99sale: $11.99
Gourmet Stuffed Clams
$10.99sale: $9.99
Nantucket Sea Scallops!
$26.00sale: $24.00
Gourmet Smoked Fish
$23.99sale: $22.99
Baked Stuffed Jumbo Shrimp!
$23.00sale: $21.00