LobsterGuy Shipping & Delivery Information.
Please Note, During the Winter Months, We Look Carefully At The Weather Forecasts.
If We Feel That Weather Will Delay Your Shipment In Transit On A Certain Day, We Reserve The Right Not To Ship, And We Will Contact You To Reschedule Your Delivery Date.
We Do This With Your Best Interest At Heart, And Although It Is Not Foolproof, We Are Acting On Your Behalf. We Want To Do Everything We Can To Ensure You Have A Great Experience!
Thanks Capt. Tim

Shipping Information

LobsterGuy currently ship orders Monday through Thursday, with delivery on Tuesday through Friday!

* Saturday delivery (where available), is an additional Fed Ex Weekend delivery charge.
If you are unsure if Saturday delivery is available to your area, please call us Toll Free @ 866-788-0004 and we will be glad to check for you!

* After you have placed your order, you will receive an email confirming your order with your order number.

* You will receive a SECOND email from LobsterGuy with your FedEx Tracking Number ONLY ON THE DAY YOUR PACKAGE Ships out for delivery.Tracking numbers are usually sent AFTER 4 PM EST.

* Tracking numbers are NOT available until day of shipment and will be emailed to you prior to Fed Ex pick up.

* Once your Package has left our docks, it is in the hands of Fed Ex. If you require additional information on your package, please contact Fed EX directly toll free @ 1-800-GoFedEx (1-800-463-3339), and they will more than happy to assist you!

* We ship all orders direct overnight via Fed Ex in the Contiguous United States to you or your recipients.

* There are NO P.O. Box deliveries.

* We send ALL packages "SHIPPER RELEASE" which allows the Fed Ex delivery person to leave the package at its destination.

* Our packages are typically delivered in the early afternoon, but there is no guaranteed delivery time.

* If Fed Ex deems your area to be NOT satisfactory to leave your package SIGNATURE RELEASE, Fed Ex reserves the right to NOT leave the package, and Fed Ex will contact you to arrange for the next suitable delivery or pick up.

* If you are shipping to an apartment or office building, Fed Ex will make ONE attempt to deliver. Please, advise your recipient that they should expect a Surprise!

* To insure proper ON TIME delivery, PLEASE make sure the RECIPIENT information you provide us for your order is ACCURATE and CURRENT.

* We are not be responsible for delayed deliveries due to inaccurate shipping information, and additional Fed Ex charges may be applied for address correction and re-routing for proper delivery. PLEASE check your delivery information carefully! ( In this case same day delivery is no longer guaranteed!)

* You may incur additional shipping charges from Fed Ex for inaccurate shipping information, and re-routing of your package. Correct information is your responsibility!

* We strongly suggest you notify your recipient that a perishable package is en route on that day so someone is available to receive it.

* Shipments to warm weather climates should NOT be left unattended for long. Your box is a shipping container and needs to be cared for accordingly, and it should NOT be left out in the heat!

* We are not responsible for weather delays that Fed Ex deems to be an "Act of God", that may on rare occasions delay or impair your delivery.

* We also ship to limited locations in Hawaii & Alaska. Please call for availability and shipping prices to those areas. Shipments of live product into Hawaii also require import permits! This is the receivers responsibility! For more information, click here.We will need a copy of your import {Hawaii} permit before we can ship any live product there.

To calculate overnight SHIPPING CHARGES on your order.....

  • A CREDIT CARD IS NOT REQUIRED AND THERE IS NO OBLIGATION
  • Please add your selected items into your shopping cart. Scroll down to the bottom of the shopping cart page and enter your ship to zip code and state into the Shipping Calculator. Click "Apply" and your shipping charges will be displayed!
  • During the checkout process, please choose the day you would like your lobsters delivered. We ship MONDAY through THURSDAY with delivery on TUESDAY through FRIDAY. Saturday delivery, when available, is an extra charge which will be included in your total. Please call us to check the availability of Saturday delivery to your shipping location. 866.788.0004
  • There are NO deliveries on Sundays, Mondays or major holidays.
  • All orders must be placed before 10 AM EST the day it is shipped from New England. For example, if you would like your order delivered on a Friday, you MUST place your order before 10 AM EST on Thursday.
  • We DO ship to many locations in Hawaii and Alaska. Call us if you would like to place an order so we can make sure service is available there!
  • Since shipping perishable products overnight is costly, we extend to you the same DISCOUNTED shipping rates that Fed Ex charges us, which are are determined by package weights and zip-code destination.
  • The check-out page automatically calculates your shipping costs. The total cost of your order, shipping, and sales tax (ONLY if applicable) will be displayed and a confirmation E-mail with a copy of your order will be sent to you.
  • Shipping charges are calculated by your desired delivery location and package weight. To check your shipping charges, you can do so with no obligation by simply adding the items into your shopping cart, scrolling down, entering your ship to zip code and state, and clicking "Apply". Applicable shipping charges will then show in your cart.