Frequently Asked Questions

Frequently Asked Questions

Capt. Tim answers some of the most popular questions:
Q: What do you do at LobsterGuy.com?
A: We specialize in catching Lobsters, offering them to you online, and shipping them right to your door! Fresh live Maine lobsters, live lobster clambakes, and live lobster dinners are available for both private and corporate accounts. We offer a huge array of Fresh Live Maine Lobsters for Holidays, Anniversary Lobster dinners, Birthday Lobster dinners, Lobster Clambakes for Friends and Family gatherings, Lobster Parties, and Great Tailgate food ideas!

Q: Do you only offer Live Lobster?
A: Not at all! We also offer Lobster Tails, Lobster meat, award winning New England clam chowder, lobster bisque, gift baskets, surf & turf dinners, smoked fish, and appetizers. That's quite a menu! Use the blue navigation bar at the top of the screen to peruse all our current categories!

Q: What if I want to order a gift for someone else?
A: Fresh Maine lobsters are great for any occasion! Birthdays, anniversaries, and special holidays such as Father's Day are perfect opportunities to surprise that special someone. We will be glad to include a hand written birthday, holiday, or anniversary card with your own personal message! Please make sure the recipient knows when their lobster gift is arriving! We want this to be a great experience for them! Since you choose the delivery date, we cannot be responsible if the recipient is away or on vacation. If you don't want to give away the surprise, you can opt for a gift certificate for a Live Lobster Clambake, or any other live lobster gift basket you would like us to ship. Gift certificates never expire and they allow the recipient greater flexibility to receive their gift when the time is right for them!

Q: Do you offer Gift Certificates?
A: Yes!! Gift Certificates make excellent Lobster Gifts for those special people in your life - what better gift than to receive Live Maine Lobsters, Lobster Clambakes, or our other seafood specials for Valentine's Day, Father's Day, Memorial Day cook outs, a birthday, or just because! Our Lobster Gift Certificates allow the recipients to select their seafood gifts and a convenient overnight delivery date that is right for them! We offer monetary Gift Certificates as well as Gift Certificates for any specific product or dinner!

Q: What is your redemption policy?
A: The redemption policy is fast and easy! Just call us to set up delivery! We will need the numbers from your certificate, along with when and where the items will be delivered!

Q: Where can I find info for corporate packages and gifts?
A: For corporate packages and corporate Lobster gift ideas, look right here!
Corporate Gift Giving All shipments include a nautically themed, handwritten card with your own message, as well as complete cooking instructions for easy preparation of your seafood!


Thanks! -Capt. Tim